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Transgender employee gets apology from Pagliacci Pizza – Fired after complaining about customer

by Mike Andrew – SGN Staff Writer Dylan Paul says she is ‘happy’ with an apology from her former boss, Matt Galvin of Pagliacci Pizza, after she was fired July 11 in a dispute over how to deal with a disrespectful customer. ‘After speaking with Matt,’ she told SGN, ‘he seems like he’s genuinely invested in making this right, and committed to finding out how to work with the Trans community.’ Paul had worked at Pagliacci’s Broadway location for more than a year. On July 7, she said goodbye to a regular customer, but when the customer replied, he called her ‘man.’ ‘It’s ma’am, actually,’ Paul responded. The customer laughed at her and left. On July 11, the customer returned, and Paul approached him. ‘The last time you were in here I corrected you on my gender and you laughed at me,’ she says she told the man. ‘That was really rude, and I’d like you to apologize.’ ‘I don’

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